Qualifications:

Candidates must have at least Bachelor's / College Degree.
The job requires Male applicants only
Minimum of 6 to 8 years of significant work experience in a Supervisory role in the similar function.
Applicants must be 26 to 45 years old
Special Skills & Knowledge: –
Station Management (IATA Course) – Load Control – Acceptance of dangerous goods
Team building
Leadership

JOB DESCRIPTION:

1. Liaising with all departments (ground handling, catering, cargo, security) for all operational requirements part of the daily operations and On Time performance related issues

2. Act as a focal point for finance department for handling finance related enquiries, with GDS department for handling e-ticketing and other new initiatives and with call center and Ruwi office for handling queries on daily operations

3. Monitor the MIS (Pax Plus) update to ensure data validity

4. Conduct detailed investigation of passenger complaint, suggest recommendations to ensure corrective measures are implemented

5. Follow up on MEDA passengers in Hospital and facilitate their travel to ensure all MEDA passengers are handled as per the company rules and regulations

6. Evaluate monthly catering wastage and liaise with CT for changes and recommendations to ensure enhance efficiency in daily operations

7. Evaluate monthly left behind and mass offloading of baggage and liaise with other airlines for assistance to forward Left behind baggage to ensure efficiency in daily operations

8. Liaise with scheduling and flight operations during flight disruption and re-routing of passengers to ensure efficient load control
9. Conduct training need analysis for subordinates and liaise with training department to ensure all training needs are identified and addressed